Funny thing about 35 and 37. The agents reading your docs aren't only yours. A buyer's agent sizing up PostHog reads the same pages. So that PR check keeping the docs fresh is doing sales work too, and the sales team probably has no idea.
The onboarding result is the part I’d want to unpack further. Faster activation and higher paid conversion are different outcomes, and people who choose the wizard may already have stronger intent. Do you compare equivalent cohorts, or is the 5x figure observational? I’d also want cost per accepted installation to include failed runs and human recovery, not just the successful run’s token bill.
"Don't build an assistant, build systems" is the line worth stealing from this whole pile. Same goes for the harness thing — three harnesses in a year and the moat turns out to be the boring stuff underneath. I'd argue with the 30+ seconds rule, though. Half the AI features that stick take four seconds and just spare you a menu dive.
Funny thing about 35 and 37. The agents reading your docs aren't only yours. A buyer's agent sizing up PostHog reads the same pages. So that PR check keeping the docs fresh is doing sales work too, and the sales team probably has no idea.
The onboarding result is the part I’d want to unpack further. Faster activation and higher paid conversion are different outcomes, and people who choose the wizard may already have stronger intent. Do you compare equivalent cohorts, or is the 5x figure observational? I’d also want cost per accepted installation to include failed runs and human recovery, not just the successful run’s token bill.
"Don't build an assistant, build systems" is the line worth stealing from this whole pile. Same goes for the harness thing — three harnesses in a year and the moat turns out to be the boring stuff underneath. I'd argue with the 30+ seconds rule, though. Half the AI features that stick take four seconds and just spare you a menu dive.