Huge thank you to everyone who spoke to me for this article, especially those whose stories I couldn't fit in.
One of my favorite anecdotes I didn't end up using was from Jerry Shen, co-founder of Welcome (https://www.experiencewelcome.com/), about an earlier startup he co-founded:
“We didn't really know anything about how the restaurant industry worked. We probably should've picked a different idea from the get go. I remember when we would walk into restaurants in SF trying to sell our software (which was basically a CRM for ordering wholesale ingredients). We would usually get cussed out because they were busy serving customers. I remember one time this old Chinese lady in Chinatown cussed me out in Chinese. Basically, we didn't realize how the etiquette worked at all. Trying to cold outreach restaurants while they were open was a big no no.”
Huge thank you to everyone who spoke to me for this article, especially those whose stories I couldn't fit in.
One of my favorite anecdotes I didn't end up using was from Jerry Shen, co-founder of Welcome (https://www.experiencewelcome.com/), about an earlier startup he co-founded:
“We didn't really know anything about how the restaurant industry worked. We probably should've picked a different idea from the get go. I remember when we would walk into restaurants in SF trying to sell our software (which was basically a CRM for ordering wholesale ingredients). We would usually get cussed out because they were busy serving customers. I remember one time this old Chinese lady in Chinatown cussed me out in Chinese. Basically, we didn't realize how the etiquette worked at all. Trying to cold outreach restaurants while they were open was a big no no.”
Great post Andy! Thanks for giving my Stripe article a shoutout 🙏
It's always a good read when it's about founders and their way!
Great article Andy :)
Truth bombs!