“be proud of who you are” ❤️👏🏽 as a designer who recently quit their job to build a small software company, it’s easy for the fears and insecurities to bubble up. so thank you for sharing!
For the private Slack channel, do you try to foster a sense of community? e.g. member introductions, geo-specific channels, live events? Or is more utilitarian for announcements?
the private slack channels is primarily to create a place for very fast support - users are often very verbose and will go back/forth happily on slack, when they'd spend 24 hours between each email for example that we sent. you want lots of noise early on.
we tried this and it all failed to build a self sustaining community. we got to the point where we had a community slack with over 5000 people in and it wasn't even close. people just used it for support - which led at a lot of scale to problems, which is a whole other post, but that's a _great_ problem to have, soi wouldn't do something more scalable early on.
others seem to manage community in slack - i think it's an audience thing. we are _still_ working on community with ~250,000 users today.
“be proud of who you are” ❤️👏🏽 as a designer who recently quit their job to build a small software company, it’s easy for the fears and insecurities to bubble up. so thank you for sharing!
For the private Slack channel, do you try to foster a sense of community? e.g. member introductions, geo-specific channels, live events? Or is more utilitarian for announcements?
Would love to hear best practices around that!
the private slack channels is primarily to create a place for very fast support - users are often very verbose and will go back/forth happily on slack, when they'd spend 24 hours between each email for example that we sent. you want lots of noise early on.
we tried this and it all failed to build a self sustaining community. we got to the point where we had a community slack with over 5000 people in and it wasn't even close. people just used it for support - which led at a lot of scale to problems, which is a whole other post, but that's a _great_ problem to have, soi wouldn't do something more scalable early on.
others seem to manage community in slack - i think it's an audience thing. we are _still_ working on community with ~250,000 users today.